Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-powered-customer-engagement-for-motorcycle-mechanics.livebursts.com (hereinafter referred to as “AI-Powered Customer Engagement for Motorcycle Mechanics,” “we,” or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, applications, or services linked from our platform, which have their own privacy policies governing data collection. We encourage you to review these policies before providing any personal information.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data when:

  • You sign up and use our applications and services as an authorized user.
  • You visit our websites linked to this policy.
  • You engage with us through communications such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  • Account Information: Details related to your user account creation, including username, email address, and password.
  • Payment Information: Data necessary for processing transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of your financial activities on our platform, which may include transaction history and account balances (anonymized where possible).
  • Purchase Information: Details about products or services you’ve purchased from us, including quantities, prices, and delivery information.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data, to provide personalized services.
  • Location Data: Information about your geographical location when you interact with our services, used for geotargeted content and services.
  • Feedback: Any comments, reviews, or suggestions you share with us to improve our products and services.
  • Social Media Information: Data from social media platforms when you connect your accounts to our services, including public posts and profile information.
  • Product Information: Details about the products or services that interest you, such as preferences, browsing history, and product interactions.

We collect this data through various methods: user input forms, account settings, analytics tools, cookies, and third-party integrations. Additionally, we may receive personal data from trusted third parties who assist us in providing our services, always adhering to strict privacy agreements.

Cookies and Similar Technologies

We use cookies and similar technologies for several purposes:

  • Strictly Necessary: These cookies enable core functionalities like account login, payment processing, and website navigation.
  • Preferences: They remember your preferences and settings to personalize your experience.
  • Analytics: Analytics cookies help us understand user behavior, track trends, and measure the effectiveness of our services.

You can control and manage cookies through your browser settings. For more information on how we use these technologies, please refer to our Cookie Policy.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. Our services are intended for a general audience, and we encourage parents and legal guardians to supervise their minors’ online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: You have the right to correct or update any inaccurate or incomplete data we maintain about you.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
  • Restriction: You may ask us to restrict the processing of your data in specific situations.
  • Portability: You have the right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: You can object to the processing of your data for specific purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights or for data-related inquiries, please contact our Data Protection Officer using the details provided in the “Contact Us” section below. We will respond to your requests as quickly as possible and within applicable legal timeframes.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically. We will not retroactively apply changes without your consent (except as required by law).

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: privacy@ai-powered-customer-engagement-for-motorcycle-mechanics.livebursts.com
  • Mail: Data Protection Officer, AI-Powered Customer Engagement for Motorcycle Mechanics, [Address]

We are committed to handling your personal data with the utmost care and transparency. Thank you for choosing AI-Powered Customer Engagement for Motorcycle Mechanics.